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The 5 Star Service Guarantee

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    Corporate Satisfaction.
    Guaranteed.

    We align our solutions to your business goals and objectives, and guarantee to meet or exceed our agreed KPIs or rebate you accordingly.

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    Assignee Satisfaction.
    Guaranteed.

    We deliver a seamless stress-free relocation experience, and guarantee to meet or exceed a 95% Customer Satisfaction Index or rebate you accordingly.

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    Transparent & Competitive Pricing. Guaranteed.

    We guarantee auditable, full “open book” disclosure of cost-plus pricing and mutually agreed and consistent competitive rates.

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    Single Point of Accountability & 24/7 Access. Guaranteed.

    We guarantee a dedicated Account Manager supported by a senior relocation team and 24/7 access.

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    Consistent Service Supply Worldwide. Guaranteed.

    We guarantee a global delivery network held to exceptional performance standards, SLAs, peak body compliance and accreditation.

Why Choose Kent

  • 95% Customer Satisfaction Index (CSI)

    Aim for 100% satisfaction & guarantee 95% Customer Satisfaction Index (CSI).

  • Smooth Seamless Process

    Managed by Kent’s experienced Global Mobility Team to support and meet all your relocation needs.

  • Employee Satisfaction

    24/7 access to relocation information is provided to assignees, with ongoing support of a dedicated Single Point of Contact.

  • Competitive Pricing

    With unparalleled pricing transparency, including full sharing of third party fees & charges.

Why Choose Kent
  • Thank you for working outside of scope and delivering a very well thought out info session.
    HR Manager, Mining, Perth
  • We have been working with Kent for a number of years and have always appreciated their customer focus, sensitivity and the personal response to the various needs of our mobile workforce.
    Compensation and IA Specialist, FMCG, Melbourne

Additional Information

  • Tips & Tools

    Various helpful tips, guides, check-lists and other resources to assist both relocation professionals and assignees.

    Learn more

  • Awards & Accolades

    We are honoured to have received countless domestic and international awards and industry and client accolades for our exceptional customer service and delivery.

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  • Clients & Feedback

    From thousands of domestic and international clients, here are a few and some of their feedback.

    Learn more

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